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saad_bin_iqbal avatar image
saad_bin_iqbal asked ·

How can I hide some text from Print receipt using Sandbox device?

When I print receipt using Sandbox Clover Mini dev kit, there are some extra fields like "VIRTUALTERMINAL" at the bottom on the receipt that I want to hide. I went through the setup app to hide that but could not find any option that worked.
Please consider attached image to consider what(in red circle) I want to hide on the receipt.
20190905-163919.jpg
Clover Mini
20190905-163919.jpg (487.9 KiB)
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@Jeffrey Blattman, Please provide some details.
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First you have to promise to not post comments as answers anymore. For better or worse this isn't a forum, it's a question answer site. Prefer to update your question if you have more information, and leave comments on others' questions and answers if you need more information.

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Jeffrey Blattman avatar image
Jeffrey Blattman answered ·
I suspect this is either from your smart receipt configuration, OR you have an app installed that provides a receipt generation provider that is augmenting the receipt.

Check your smart receipt configuration.
https://docs.clover.com/clover-platform/docs/smart-receipts

And see what other non-Clover apps you might have installed that could have a receipt generation provider.
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Thanks @Jeffrey Blattman, your suggestions worked for me.

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