How to know payment successfully processed for order using webhook?

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prashant92 asked Jul 23, '19 Frank Faustino Deactivated commented Jul 25, '19

How to know payment successfully processed for order using webhook?

I am using webhook in my application.
when i am starting to create an order, it gives me status update and an order_id.
When i complete the payment process, it is showing me Status : Create and new order id.
Not sure why it is sending me new order id which is not created yet.
Please help me.

Orders Clover Mini Webhooks

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Frank Faustino ♦♦ commented · Jul 23, 2019 at 10:53 PM

Hi, @prashant92.

I'm not able to reproduce this behavior on our end. Can you please share how you're creating the order and making the payment for the order? It would be very helpful to see a code snippet and also the webhook responses you're receiving.

Thank you!

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prashant92 Frank Faustino ♦♦ commented · Jul 24, 2019 at 05:56 AM

Hi @Frank Faustino

While creating order we get the webhook status for the order as update status(not the create status) and when the payment for the order is complete it generates the next order id and status for the next order comes to be create status.
i am creating this order from android emulator using register app and for payment using payment app for cash.

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Welcome to the
Clover Developer Community

Answer 1 · 2019-07-24T23:16:08Z

Frank Faustino Deactivated answered Jul 24, '19 Frank Faustino Deactivated commented Jul 25, '19

After a successful payment, the Register app changes the Order's state field to "locked" and adds a payments field that includes the payments details. Then a new order is created in anticipation for the merchant's next order, which is why you're seeing two webhook notifications for UPDATE and then CREATE. This is normal behavior for the Register app.

To know if a cash payment was successful, you'll have to query the Orders API and expand the payments field with this endpoint:

https://apisandbox.dev.clover.com/v3/merchants/{
                {merchantId}}/orders/{
                {orderId}}?expand=lineItems,payments

You don't have to do this for a successful card payment since a webhook notification is sent for those.

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prashant92 commented · Jul 25, 2019 at 02:40 AM

But i am using payment mode cash.

There is not Order's state like "locked".

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Frank Faustino ♦♦ prashant92 commented · Jul 25, 2019 at 08:53 PM

Can you please provide the App ID, Order ID and Payment ID for when the incident happened so I can investigate further?

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