question

Leor Barak avatar image
Leor Barak asked Leor Barak commented

Order should rotate by the account, not the device

Hi friends!

We have 2 Clover stations, and the problem is that they rotate the order # for each device, and they both start at 1. That means we often have two number 1 tickets, two number 2 tickets, etc, etc. It is horrible when we are busy and the order numbers get confused. Can we get them to sync, so the order number rotates by account, not for each device? I sure hope so.

Thank you!

Orders
10 |2000

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1 Answer

Jacob Abrams avatar image
Jacob Abrams answered Leor Barak commented

You can add a prefix to each device so the order is unique such as A1, B1, etc. Please see https://help.clover.com/instruction/s... for more information.

1 comment
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Leor Barak avatar image Leor Barak commented ·

Thank you. That solves the issue!

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