Hi @zgreathouse, we're having the same issue switching plans in the sandbox dashboard. Ours is an EU/Ireland Merchant account, so it should be possible, but when I try changing plans it just pops an error message. Would it be possible for you switch us to a plan with the Register app?
Please see our Merchant Docs on changing your Service plan here:
https://www.clover.com/us/en/help/web-dashboard-for-managing-your-clover-account/
(See Section titled: "Change a service plan")
If you run into any problems or have any additional questions please let me know.
@zgreathouse Since we are developing for US market, can we change the test merchant account to US so we can get access to the Register App?
The Country which the Merchant was set to upon creation cannot be edited after the fact. However, you can make another Test Merchant who's country is set to US. Once finished you will need to disassociate your device from your Canadian Test Merchant and associate the device with your US Test Merchant.
@zgreathouse We just created a test US merchant location. Can you please help us disassociate our device and associate it with the new merchant?
2 People are following this question.