question

Danielle Cox avatar image
Danielle Cox asked Danielle Cox commented

WEB API on sandbox is not working

I am getting back 500 internal server error on sandbox. I am sending in a command:
https://sandbox.dev.clover.com/v3/merchants/B2W6DX...

When I run this, with the correct bearer token, I get back
{ "message": "500 Internal Server Error"}

I am getting this error back on things that were working just a little while ago. Is there something going on with sandbox? If so, when do we expect it to be back up? I am getting errors on trying to retrieve, create orders etc.

Thanks,

Danielle
REST API
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Danielle Cox avatar image Danielle Cox commented ·

I went to the web dashboard and tried to pull up orders for a test merchant and got a double "Error" displayed. So, I do think something is going on with Sandbox. Any eta for it being fixed?

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phantomreference82 avatar image phantomreference82 commented ·
It is the same for me. It is consistent across multiple test merchants.
I don't think that this is an isolated issue
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chanel avatar image chanel commented ·

Are you able to complete other requests? I'm not seeing any sort of error on our end.

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Danielle Cox avatar image Danielle Cox chanel commented ·

It seems back up, but I would go to the Clover dashboard and pull up orders there and it would give two "Error"s (nothing in the error) so I know it was you guys. I tried multiple developer accounts even. But it is working now.

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