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sc-info avatar image
sc-info asked ·

No Void Receipt on Clover Mini

I'm using the VoidPayment in the CloverConnector. All that happens is a quick Thank You screen before switching back to the Welcome screen on my Clover Mini. When I do a Refund on an existing sale, it prompts me to print a receipt. Can I confirm that there is no way to print a Void receipt? Is my understanding of the functionality for Void and Refund receipt printing correct?
semi-integrationsRemote Pay Windows
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Greg avatar image
Greg answered ·
Hi @sc-info,

Please look at this post for some clarity on voids vs refunds. A refund is reversing the transfer of funds for a transaction. A void is wiping the transaction and saying it never happened. This may be different than the terminology used by other POS systems, but this explains why the device does not have a receipt option for voids.

Greg
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