question

Jai avatar image
Jai asked justina Deactivated answered

Want to know what is the business logic behind functionality of allowing to add tip after Order has been closed/Paid

Hi,

We just want to know what is the business logic behind functionality of allowing to add tip after Order has been closed/Paid.Once order has been closed we can add a tip to an order by selecting credit card payment so our concern is that if order is already paid in morning by credit card and cashier is trying to add a tip for that order at the time of closeout of store so it will deduct the tip amount from customer's credit card without customer permission. Is it expected behavior ?

Thanks,
Payments
10 |2000

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

1 Answer

justina avatar image
justina Deactivated answered
Hello @Jai,

Please take a look at https://docs.clover.com/build/transaction-types/ to review the different transaction types the Clover remote pay SDK's allow merchants to conduct in a semi-integration.

A typical scenario where an Auth transactions would be used would be a full-service restaurant, where customers can use a credit card to authorize an initial value, and then add a tip amount to the receipt after the card has been charged.

If this does not fit your particular use case, you can use a Sale transaction, where the purchase amount is authorized and settled at the same time.

-- Justin
10 |2000

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

Welcome to the
Clover Developer Community