question

miah avatar image
miah asked Lee Tickett commented

DevKit factory reset

There was an issue configuring secure payments. Please contact support.

I tried creating a new developer account and activating under that account but the problem persists. I am also getting a "Tamper Detected" so I may just be out of luck. If anyone can help save the unit I would greatly appreciate it!
DevKit
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Lee Tickett avatar image Lee Tickett commented ·
Had a similar issue. Along with a notification to say I would be sent a replacement device. No such luck!
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1 Answer

chanel avatar image
chanel Deactivated answered
A tampered device means that PIN entry has been disabled for your device. Do not factory reset the device at this point because then will be unable to proceed pass the activation screen. For more information, please see the last bullet point in DevKit Troubleshooting.
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