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imrandanka avatar image
imrandanka suggested narayananclover commented

CLOVER SOLO MAJOR ISSUE

Recently release product "CLOVER SOLO Station" has a major flaw that customer can't take contactless payments. We can't attach FD40 pin pad as customer support says it's not compatible but Pin pad App shows it's compatible. They suggest to use P550 printer (with customer display) but that doesn't work with Solo either as printer works but customer display not working at all and contactless payments doesn't work either. So, what's the solution to process contactless payments in a market where majority people would like to use their Apple/Google Pay or contactless cards? A very big flawed by the developer team to release a major product in market which can't process contactless payment as of now. Please look into this immediately and also either let's the pin pad work with SOLO or update pinpad app document.

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narayananclover avatar image
narayananclover commented

Clover has our "Station Duo" that covers both the sides of the counter that comes with Customer Facing Display with multiple payments support including contactless payments like Apple pay and Google Pay as well as contactless cards.

"Station Solo" is a POS designed for the merchant to use in non-customer facing use cases. Hence, it does not support customer facing payments.

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