QuickBooks Payroll Error PS077 typically occurs when payroll updates fail to complete successfully. This can be caused by issues such as expired subscriptions, outdated software, or connectivity problems. If you're encountering this error, here’s how to resolve it:
Step 1: Check Your Internet Connection
Ensure you have a stable internet connection, as payroll updates require access to QuickBooks servers. A poor connection can prevent updates from completing.
Step 2: Verify Your Payroll Subscription
Ensure your payroll subscription is active. An expired or inactive subscription may trigger the PS077 error. To check, go to Employees > My Payroll Service > Manage Payroll Service and confirm your subscription status.
Step 3: Update QuickBooks Software
Make sure your QuickBooks is up to date. Go to the Help menu and select Update QuickBooks. Installing the latest updates can resolve many payroll-related errors.
Step 4: Reinstall Payroll Updates
In some cases, reinstalling payroll updates can fix the issue. Go to Employees > My Payroll Service > Manage Payroll Service, and click on Reinstall Updates.
Step 5: Contact QuickBooks Support
If the error persists, contact QuickBooks support for further help. You can reach them by dialing 855-216-2925 for expert assistance.
Conclusion
QuickBooks Payroll Error PS077 can be resolved by ensuring an active subscription, a stable internet connection, and updated software. If these steps don't fix the issue, contact QuickBooks Support at 855-216-2925 for expert guidance and resolution.
