If you've forgotten your QuickBooks password and need to regain access to your account, there are several methods available to help you recover it. Below is a detailed guide on how to retrieve your QuickBooks password, with step-by-step instructions for various versions of the software.
Check for Saved Passwords in Your Browser or Password Manager
If you’ve used an internet browser or password manager to store your QuickBooks login details, the first step should be to check if your password is saved there. Here's how you can check in some common browsers:
- Google Chrome: Go to "Settings" > "Passwords" (or type chrome://settings/passwords in the address bar). Look for QuickBooks in the list of saved passwords.
- Mozilla Firefox: Click the three horizontal lines in the top right corner, go to "Logins and Passwords," and search for QuickBooks.
- Microsoft Edge: Go to "Settings" > "Passwords" and check if your QuickBooks password is saved there.
If you use a password manager like LastPass, Dashlane, or 1Password, search for "QuickBooks" in the vault.
Use the QuickBooks Password Reset Tool
QuickBooks offers a straightforward password reset tool that can help you regain access to your account. This tool is available for both QuickBooks Online and QuickBooks Desktop.
For QuickBooks Online:
- Visit the QuickBooks Online sign-in page.
- Click on the “I forgot my user ID or password” link.
- Enter your registered email address associated with your QuickBooks account.
- Check your email inbox for a password reset link.
- Click the link and follow the instructions to reset your password.
For QuickBooks Desktop:
- Open QuickBooks and try to log in.
- When prompted, click on the "I forgot my password" option.
- Answer the security questions (if set up previously) or use your registered email address to reset the password.
- If you've lost your security questions, you can call QuickBooks Support for further assistance.
