question

lenab avatar image
lenab asked David Marginian Deactivated edited

transaction failed

Hi

for some reason all my sales on sandbox are failing today and I do not see any transactions logged on your site. Can you help, please?

semi-integrationsSandboxSale
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David Marginian avatar image
David Marginian Deactivated answered David Marginian Deactivated edited

The device was offline.

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David Marginian avatar image
David Marginian Deactivated answered David Marginian Deactivated commented

A description of what "failed" means would be helpful. I just ran some payments through sandbox and experienced no issues. Perhaps you changed something in your POS that is preventing the sale from working? I see no records of a payment either. I suggest you debug your application as that is the most likely source of problems.

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lenab avatar image lenab commented ·

it just shows this:

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1594150491639.png (297.5 KiB)
David Marginian avatar image David Marginian ♦♦ lenab commented ·

What app are you using on the device to take the payment? What is the device id?

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lenab avatar image lenab David Marginian ♦♦ commented ·

USB Pay Display

C032UQ92020474

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